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Owned and operated by Axispoint Manufacturing, our team is ready to answer your questions about CNC machines, laser systems, and 3D printers.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your shipment in real time. If you have not received tracking info within 3 business days of placing your order, please contact our support team.
What is your return policy for machines and equipment?
We accept returns on eligible items within our return window. Please contact our support team before initiating a return so we can walk you through the process and verify your equipment qualifies. Items must be in their original packaging and condition.
Can I exchange a machine for a different model?
Yes, exchanges are available for eligible products. If you need a different CNC machine, laser engraver, or 3D printer model, reach out to our team and we will coordinate the swap based on current availability and any price differences.
What specifications should I consider when choosing a CNC machine or laser engraver?
Key factors include work area size, spindle or laser power, material compatibility, and your intended applications. Our support team can help match you with the right machine based on your workshop setup and the materials you plan to work with.
Do your 3D printers support multiple filament types?
Many of our 3D printers are compatible with a range of filament materials including PLA, ABS, PETG, and more. Check individual product listings for full material compatibility details, or contact us for guidance on the best printer for your projects.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Equipment Expertise
Our team specializes in CNC machines, laser systems, and 3D printers to give you informed guidance.
Reliable Shipping
Free shipping on most orders within the Continental U.S. with 1 to 3 business day handling.
